Archive for the 'Web 2.0' Category

Open ID - easier Internet logins

For anyone who spends time on the Internet and takes advantage of social media technologies in particular remembering a growing list of passwords and login details can be a challenge. Thankfully, there is a solution in the making in the form of OpenID.

Open ID is an open identity system that allows you to use one single identification (or digital identification) across many of your favorite sites. Participant sites include the likes of Ma.gnolia, pbwiki, 37 Signals, Technorati and Plaxo.

With Open ID, you register once for an ID then use that to identify yourself on different sites. The result: you don’t have to remember numerous login and password details. It makes surfing much faster, more secure and less of a pain.

Developed by the OpenID Foundation an organisation that was formed in June 2007 to help promote, protect and enable the OpenID technologies and community, the group is quickly expanding and some of the behemoths in the industry are now OpenID providers.

To claim your ID use a reputable providers such as MYID, Claim ID or Vidoop and make the process easier by using a downloadable browser plugin like Vidoop’s to manage your standard logins.

At last my brain can take a rest and doesn’t have to store all those endless password details.

Put your business on the Google map

Here’s an easy way for bricks and mortar businesses to reach new customers. Use Google Maps to point them to your front door!

When potential customers search Google Maps for information about a business in a specific area (e.g. Flower shop in Vancouver), they will find details like a business description, address, hours of operation, methods of payment, unique services, and even a coupon or a photo of your storefront.

It’s easy, free and takes just a few minutes to set up your business with Google Maps. Remember to use your keyphrases in your business description whenever possible.

Once you’re registered, Google Maps will send you a postcard to confirm your address before adding the listing. This may take a few weeks. When your business is on Google Maps, you can update or edit your listing at any time to improve its effectiveness.

Putting Technology on the Map

TechcouverBack in the summer, we were asked by Rob at Techvibes to come up with a mini website with a Map of the Web 2.0 companies of Vancouver, aptly named Techcouver. Darren drew up the map mimicking the Transit Map and we went ahead and created this mini website over the course of a weekend. It was very well received, but hardly “Web 2.0″ material. The site consisted of a static image which was impossible to alter.

Following a meeting with Cameron, we discussed the idea of creating a map to which companies could be added easily. Cameron worked on a flash version of the site and came with with version 2.0 of the map. Although much improved, the map did have limitations and grew crowded very fast.

Techvibes has also been growing rapidly these past few months and in an effort to cover more cities and different technology, we knew that a better solution was needed. The idea of using Google maps had been mentioned from the very beginning but we never had the time to implement it - until now.

This week we launched version 3.0 of our map. The title “Techcouver” has been dropped and we’ve added different technologies. Techvibes goal is to provide visitors with the perfect tool for locating technology service providers across Canada and eventually the US.

If you’d like your company added to the map, fill out the request form and we’ll get you on there. If you have any feedback on the process, please report back and we’ll continue to make improvements.

Web Directions North is a Wrap

There are many reasons why one should attend conferences. It’s a great way to meet new people, share ideas, learn from your peers and see what everyone else is doing. But more importantly, for me, the main reason is to convince myself that I’m not alone. Others have had the exact same problem and may have a solution that they can share. This year’s Web Direction North conference did just that.

Josh William, the founder of Firewheel Design and founder of my favourite invoicing system, blinksale gave a great talk on how he took his company from the bedroom to the boardroom. His presentation was very insightful and made me realize that some of the business issues I’ve been casually sweeping under the carpet, will need to be addressed soon.

Tara Hunt presented a series of examples where citizens have come together and created solutions to better their cities, transit and build better communities. Although I wish her talk would have provided more examples of government sites as the title had promised, she managed to convince me that we can’t wait for governments to take action and fix everything. By trusting their citizens, governments can use eager web developers who build websites and web applications and build better communities or change their way of thinking.

Indi Young also demonstrated how people are the ones who need to be listened to and influence the web. When coca-cola came up with their new formula a few years ago, they weren’t fixing any problem, but instead just focusing on their product and the result was a disaster. Innovation doesn’t happen when people create great products, but rather, when they fix people’s problems. Using mental models, Indi Young discussed a series of examples where she showed us that by asking the right questions she was then able to look at marketing and product opportunities. As a result, her mental models enabled me to think of a new way I can visualize web projects.

This year’s Web Directions North conference was a great showcase of how people are using Web 2.0 technology and web apps. The message that stood out for me, was that webmasters no longer have roles to play but every site needs a “community manager”. The Web is no longer about “The Company” or “The Man” but rather about communities. For the past year or so we’ve had a huge increase of requests for blogs and content management systems (cms) at Bluelime Media. As a result we’ve been building more and more sites using WordPress and our clients seem to be happy, but Boris Mann’s presentation made me think that other types of cms may be better or at least worth a look. I haven’t downloaded my copy of Drupal yet and I’m not 100% convinced, but I may need to follow his advice or at least attend a drupal templating meeting just to see what the fuss is all about.

As with every conference, my brain is full and I’m knackered, but I would do it again in a heartbeat.

Don’t Risk Losing Control of Your Brand

At a new media session at CES that I attended last week the panelists cautioned companies to ignore new media (especially blogs and social networks) at their peril. If companies insist on being ostriches with their corporate heads in the sand, they risk losing control of their brand.

Last weeks furore over Tim Horton’s employees and their Facebook antics is a case in point. With over 3,400 members, the “Rules of Ordering and More” group lists 80 or so tips that customers should take to heart if they want good service. Apparently the group is administered by Timmy’s employees unbeknownst to their employer. Its actually quite funny - you should take a read.

Had Tim Hortons (the famous Canadian Donut franchise owned by Pepsico) been monitoring the Internet effectively, the company would have been aware of groups like this much sooner and could have put contingencies in place to protect its brand or HR policies to outline appropriate employee conduct on the Internet. Had it been more proactive it could have channeled the publicity it received last week to its benefit rather than detriment.

Companies cannot ignore web 2.0 technologies any longer. They must, at the very least, be listening to what is being said about them even if they are not ready to be contributing to the conversation: in that way they have a chance at least of maintaining some control over their brand.

Getting to First Base

Now if that isn’t a catchy title, I don’t know what is. Darren Barefoot and Julie Szabo have just released their eBook Getting to First Base: A Social Media Marketing Playbook. I’ve only read a bit of one sample chapter and already learned a great idea: to make a social media resource page on corporate websites. That would be similar to a press kit, but for the age of citizen journalism. They also include a quote from Dirty Dancing. How apropos.

The Tech Map of Vancouver

Following the launch of techcouver.com a few weeks ago, the folks at Techvibes received a lot feedback and requests from Tech companies wishing to be added to the map. Working in collaboration with Cameron we just launched a new version of Techcouver which uses a flash application to display the companies. The flash application allows you to zoom in on the map and is easy to update using an admin interface. We’ll be adding the names and websites of all of the companies who have asked to be added in the next few days, so keep your eyes out for change.

Set up your wiki with wetpaint

We’ve written about wikis before, but sometimes words just aren’t enough. The folks at commoncraft have come up with a great video that explains how wikis can be created using the Seattle based company Wetpaint. Wetpaint is a company offering free easy-to-use wikis. Their video demonstrates how easy it is build your own wiki. I poked around the wetpaint site, but I got sucked into the hero wiki and the buffy forever fan site… Before I knew I forgot why I was there…

Using wikis for fan sites is very popular, but non-profits societies, associations and any other group of individuals who simply don’t have the funds to build their own may find this service very useful.

Third Tuesday Vancouver

Third Tuesday VancouverThe next Third Tuesday event is scheduled for the Tuesday 25th September. We’ll be meeting at Soho Cafe at 6PM.

Following the success of last month’s inaugural event which attracted over 40 attendees, the group is getting together to share new developments in social media and online community building. Next week’s session features the CBC tech head Tod Maffin giving an abbreviated version of his presentation titled “Swarm Communications: When Good Buzz Goes Bad.” Hope to see you there.

Friday Fun - What is Podcasting?

Still confused about podcasting? The folks from Ask a Ninja have created this hilarious video which may not help you understand podcasting, in fact you may be even more confused, but it will make you laugh.

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